Join the Dog Pack:
What is your current processing time?
It's just me, Megan doing everything here at Dog Pack Collars! I personally make every single one of my items and run my business.
Due to high demand my processing time changes. To view my current processing time see the " Cart " page.
What size will fit my dog?
My measurements are based on a dog's neck size not weight.
How to measure your dog:
Place a piece of string around your dog's neck and then up to a ruler.
Measure with a ruler where their current collar is adjusted to. Buckle to Buckle.
My Size Charts:
Standard Adjustable Dog Collar:
Extra Small: 10” - 13.5”
Small: 13” - 17”
Medium: 15” - 22”
Large: 18” - 27”
Extra Large: 23” - 32”
Martingale Adjustable Dog Collar:
Extra Small: 11” - 13”
Small: 13” -17”
Medium: 15” - 19”
Large: 18” - 24.5”
Extra Large: 20” - 28”
Over the Collar Bandana Size Chart:
Small: Fits over our or your 1-inch collar.
Medium: Fits over our or your 1-inch collar
Large: Fits over our or your 1.5-inch collar
Extra Large: Fits over our or your 1.5-inch collar
Tie Bandana Size Chart:
Small: 21” x 6”at widest and longest.
Medium: 29” x 9”at widest and longest.
Large: 35” x 11” at widest and longest
Matching Collar and Bandana Set Size Chart:
This is a unique design that we created!
It will include a collar with a matching over collar bandana.
Collar and Bandana size are correlated
Quality of Products?
I only use high-quality durable materials for all my products. Almost all materials are locally sourced.
I use a 600-pound tensile strength mold and mildew-resistant nylon webbing.
That I wrap in ethically sourced eco-friendly pigment printed cotton fabric.
I use ethically sourced designer eco-friendly cotton fabric that is pigment printed.
Pigment printed fabric saves water, materials, and energy waste.
Washable Dog Wear?
All my items (expect bow ties) are machine washable and dry-able.
Simply place your wear into your washing machine and then straight into your dryer.
Everything will comes out looking brand new.
Are your collars OK for dogs with sensitive skin?
My collars are extremely lightweight (especially plastic buckle collars) and the cotton fabric is very soft on your dogs neck.
How do Over the Collar Bandanas go onto a Collar?
Over the Collar Bandanas are designed to slide onto your dogs collar.
How to customize?
Head over to my Customize section. There you will find information on how to customize your dog wear.
Please watch your dog when they wearing any Dog Pack Collars LLC items.
I am not responsible for your dog consuming or using Dog Pack Collars LLC products.
Our products are sold on an “as is” basis. We do not make any warranties of any kind.
All my items are made by order.
Due to high demand my processing time may vary.
You can see my current processing time on the " Cart " page.
Buyers are responsible for any customs and import taxes that may apply.
I'm not responsible for delays due to customs.
I ship USPS First Class (1-3 day) and USPS Priority Mail (1-2 day). Included tracking.
I am not responsible for shipping delays or replacement orders due to shipping delays.
Once my product is handed to USPS you must contact USPS for any shipping or handling problems.
Due to the handcrafted quality of my products I do not accept returns of any used items.
Please contact me if you feel like you need to make a return.
You must contact me within 3 days of receiving order with receipt of the product(s) or order number.
You can contact me via email at: email@example.com
In the rare and unfortunate event where an item arrives to you damaged, please contact us within 48 hours of the receipt of the product(s) for an immediate replacement. Please send your order number, exact items/quantities and photos of the item(s) damaged.
CUSTOM ORDER POLICY
Once you purchase a custom order you will be contacted via email.
Please respond to any emails I send regarding your custom order so that I can properly fulfill your order.
If I do not hear from you after one week of email sent, we will return any charges and cancel your order.
Custom orders take time to print, ship, and for me to make them.
Please allow 3 to 4 weeks for your custom order to be processed.
I reserve the right to refuse any custom orders I do not feel I can properly fulfill.
If this is the case all funds will be returned.
CUSTOM ORDER RETURN POLICY
Because of the nature of custom order items unless they arrive defective,
I do not accept returns on any custom order items.
Wash all your dog wear and then:
Reuse it next year/right away.
Or donate it to your local shelter!
Last updated June 08, 2020
Thank you for choosing to be part of our community at Dog Pack Collars LLC (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at firstname.lastname@example.org.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when registering at the Services expressing an interest in obtaining information about us or our products and services, when participating in activities on the Services or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect can include the following:
Publicly Available Personal Information. We collect first name, maiden name, last name, and nickname; current and former address; email addresses; phone numbers; and other similar data.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
2. HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
To facilitate account creation and logon process. If you choose to link your account with us to a third party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
To send you marketing and promotional communications. We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS" below).
Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
Request Feedback. We may use your information to request feedback and to contact you about your use of our Services.
To protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).
To deliver services to the user. We may use your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share data based on the following legal basis:
Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data about how you interact with the Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
In Short: We only share information with the following third parties.
We only share and disclose your information with the following third parties. We have categorized each party so that you may be easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us.
Advertising, Direct Marketing, and Lead Generation
Invoice and Billing
Social Media Sharing and Advertising
Instagram advertising and Facebook advertising
Web and Mobile Analytics
Google Ads and Google Analytics
6. HOW LONG DO WE KEEP YOUR INFORMATION?
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at email@example.com.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you have questions or comments about your privacy rights, you may email us at firstname.lastname@example.org.
If you would at any time like to review or change the information in your account or terminate your account, you can:
■ Log into your account settings and update your user account.
■ Contact us using the contact information provided.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt-out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/.
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may:
■ Access your account settings and update preferences.
■ Contact us using the contact information provided.
9. DATA BREACH
A privacy breach occurs when there is unauthorized access to or collection, use, disclosure or disposal of personal information. You will be notified about data breaches when Dog Pack Collars believes you are likely to be at risk or serious harm. For example, a data breach may be likely to result in serious financial harm or harm to your mental or physical well-being. In the event that Dog Pack Collars becomes aware of a security breach which has resulted or may result in unauthorized access, use or disclosure of personal information Dog Pack Collars will promptly investigate the matter and notify the applicable Supervisory Authority not later than 72 hours after having become aware of it, unless the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from our systems.
12. DO WE MAKE UPDATES TO THIS POLICY?
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
13. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, you may email us at email@example.com or by post to:
Dog Pack Collars
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request. We will respond to your request within 30 days.